FINAL SALE NO REFUNDS ON ANY OPENED ITEMS FROM ORIGINAL PACKAGING

 

Returns

NO RETURNS WILL BE ISSUES ON ALL ITEMS

ALL SALES ARE FINAL AND STORE WILL BE CLOSED ONCE INVENTORY IS GONE.

 

    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


    Late or missing refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at butibagscanada@gmail.com.

    Sale items (if applicable)

    From time to time, we will hold events in which we will have deals up to 50% off. If an item was purchased with an SALE status, you do not qualify for a refund.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at butibagscanada@gmail.com and send your item to: 

    Gifts

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

    Shipping

    To return your product, you should mail your product to: 

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    In some cases, if the item you received was damaged, we might simply require you to send us a picture of the receipt and the damaged product, and we will replace it at no cost to you.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Always contact us at butibagscanada@gmail.com to receive full assistance with a product refund, return or replacement. We will happily help you walk through the entire process smoothly!

     Location:

    Warehouse:

    Marina Alexandra Inc

    24-50 Ritin Ln
    Concord, ON L4K 4C9 Canada
    Tel:866-416-3555